Images Don't Resize

Regenerate Thumbnails

If you already uploaded images to media library, make sure you regenerate thumbnails by following these steps.​

Low Server Resources

Resizing and trimming are resource-intensive tasks especially when processed images are large, make sure:

• In the plugin settings (under WooCommerce menu → Smart Image Resize), select only sizes prefixed by woocommerce_ in the Sizes option.

• You increase server memory_limit to at least 512M. (Recommended 1024M )

Purge Cache

Make sure you:

• clear your browser cache

• purge any caching plugin if present

• purge CloudFlare cache if present

Uploading Images Through WP REST API [Advanced]

Images uploaded trough WP REST API using the route /wp/v2/media are not resized by default. To enable it:

Add this code snippet to your theme functions.php:

add_filter('wp_sir_process_media_library_upload', '__return_true');

or add this boolean parameter in your request _processable_image

Uploading Images Through WC Vendors Plugin

By default, images uploaded trough the frontend are not resized, to enable it, add this code snippet to your theme functions.php:

add_filter('wp_sir_process_frontend_upload', '__return_true');

None of The Above Works

No worries! We're here to help, send us your support request at [email protected] and we'll make to get it sorted.